We offer two ways for you to access your account online.
Credentials (username and password) are the same for both applications.
The web application can be accessed with any web browser on your desktop, laptop, tablet, or mobile device by going to www.utahpowercu.org.
To access your account, visit www.utahpowercu.org and click on "Get Access" under the "Login" button.
To setup online access, you need to verify your account number, last four digits of your SSN, date of birth, and phone number. If the information you input matches our system, you will receive a unique code via text or phone call (depending on which option you selected). After entering this code, you will be prompted to create a password. Passwords need to contain a minimum of 6 characters and include 1 digit, 1 uppercase, and 1 lowercase alpha character.
As a security protection, a unique code is required each time you log in. The code will come via text message or automated recorded call from 801-708-8900. Codes expire after 10 minutes.
While entering this code, you can click on the "Trust this browser for 90 days." If your browser accepts cookies, you will not need to input a code for an additional 90 days. If you have already clicked this button but still have to enter a code, your browser is most likely deleting cookies when you close it.
If you are having trouble logging in, check the following:
For security reasons, your online access will automatically lock after entering your credentials incorrectly 10 times. Contact us to unlock your online access.
Other issues you may encounter:
The mobile app is available for Apple and Android phones.
To access your account on the mobile app, you must first setup access on our web application.
Once you have online access through our web app, open the mobile app and log in with your web application credentials. Upon successful authentication, you have two options to activate your device.
You cannot change your password in the mobile app. To change your password, you'll have to log in to the web application.